Delivery policy

The products will be delivered to the delivery address indicated when placing your order. You must verify the completeness and conformity of the information provided to . You must ensure that the address is correctly entered and that it includes all relevant and/or required information.

The use of abbreviations, street numbers, building or apartment numbers is essential to ensure timely delivery.

You are and remain solely responsible for any entry errors and the consequences in terms of delay or delivery error. assumes no responsibility for misplaced shipments if the address provided is incorrect or mistyped at the time of purchase.

In the event of an error, all costs incurred for reshipping the order will be entirely your responsibility.

Changing the delivery address of an order already shipped to the address indicated by the customer when validating the order is not possible.

Delivery times are available on the site and may vary depending on availability and the type of item ordered.


If your order includes multiple items and one (or more) of those items is out of stock: We will ship the remainder of your order, refunding you to your original payment method for items not in stock. Please note that it is possible to receive several packages for the same order if it consists of several items.


Upon receipt of your order, you have 30 days to return it to us. If more than 30 days have passed since your purchase, unfortunately we cannot offer refunds or exchanges.

To be eligible for return, your item must be unused and in the condition you received it. It must also be in its original packaging.

The website does not accept the return of products that have been used or damaged by the customer.

Return costs from the website are the responsibility of the customer. They are not refundable. If you receive a refund, the return shipping cost will be deducted.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item worth more than $75, we recommend using a shipping tracking service or insuring your shipment. We do not guarantee that we will receive the returned item.

The delivery time of the products corresponds to the shipping processing time plus the delivery time.

After validation of the order, you will be kept informed by email of the shipment of your order.


The processing time for each order differs depending on the product ordered. nevertheless strives to produce processing and shipping times as quickly as possible, namely:

  • From 24 to 48 working hours (excluding weekends and public holidays) after placing the order and receiving your order confirmation email.

As soon as the order is shipped, you will receive tracking information electronically to the email address previously provided.


From the time the order is shipped, delivery times may range from:

  • 2 working days (excluding weekends and public holidays) via Colissimo to France
 The website only offers home delivery. You do not have the option of placing orders using Click and Collect, delivery to parcel relay points and other delivery methods.

    The Customer's attention is drawn to the fact that the delivery times indicated on the product pages are average estimates and are not guaranteed in the event of possible unexpected events.